Privacy Policy
Last updated: 31 Jan 2026
This Privacy Policy explains how Yamakoshi Nishikigoi Centre Sdn. Bhd. (Company Registration No: 200701037867) (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA), Malaysia.
By accessing our website, contacting us, or using our services, you consent to the practices described in this Privacy Policy.
1. Company Information
Company Name: Yamakoshi Nishikigoi Centre Sdn. Bhd.
Registration Number: 200701037867
Address: Lot 268, Jalan Strachan, off Jalan Ipoh, 51100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Email: danmah@yamakoshikoi.com
2. Personal Data We Collect
We may collect and process the following types of personal data:
- Full name
- Contact details (email address, phone number, WhatsApp number)
- Billing and payment-related information
- Delivery or collection details
- Enquiries, messages, and correspondence
- Website usage data (IP address, browser type, cookies)
We only collect personal data that is relevant and necessary for our business operations.
3. How We Collect Your Data
Your personal data may be collected when you:
- Submit enquiries via our website, WhatsApp, email, or social media
- Make a purchase or reservation
- Request consultations or services
- Visit or interact with our website
4. Purpose of Data Collection
Your personal data is collected and used for the following purposes:
- To respond to enquiries and provide customer support
- To process orders, payments, and reservations
- To arrange deliveries or collections
- To provide koi-related services and consultations
- To improve our website and services
- To comply with legal and regulatory obligations
We do not sell or trade your personal data to third parties.
5. Disclosure of Personal Data
We may disclose your personal data only when necessary, including to:
- Service providers (e.g. payment processors, transporters)
- Professional advisers (accountants, auditors, legal advisers)
- Authorities where required by law
All third parties are required to handle personal data confidentially.
6. Data Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws.
8. Cookies & Website Analytics
Our website may use cookies or similar technologies to enhance user experience and analyse website traffic. You may choose to disable cookies through your browser settings, although some website features may not function properly.
9. Your Rights
Under the PDPA, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Withdraw consent for data processing (subject to legal and contractual restrictions)
Requests may be submitted via email to danmah@yamakoshikoi.com.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Policy
We reserve the right to amend or update this Privacy Policy at any time. Any changes will be published on our website and shall take effect immediately.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle personal data, please contact: